How will my shoes be delivered and how long will they take?
Delivery
UK
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FREE Standard UK Delivery on orders over £300
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DPD/UPS Standard Delivery: £7.95 on orders of £300 or less (2–3 working days)
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Free delivery eligibility is calculated on the final order value after all discounts and promotions have been applied, excluding delivery charges.
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Signature required on all deliveries
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Up to 3 delivery attempts will be made
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Europe (Duties Paid)
· DHL/UPS Delivery: up to 7 working days from dispatch
· 1 item: £20 | 2 items: £25 | 3 items: £30
All duties and taxes are included. You will not be charged any additional fees on delivery.
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International (Outside EU)
· DHL/UPS Delivery: up to 7 working days from dispatch (location dependent)
· 1 item: £30 | 2 items: £55 | 3 items: £80
Duties & Taxes: Orders may be subject to import duties and taxes set by your local customs authority.
· These charges are not included
· Payment is required by the customer before delivery
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Tracking
You will receive tracking details via email once your order has been dispatched.
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Made to Order
· Production time: 20–25 weeks
· Delivery times apply once dispatched
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Important Information
· Delivery is available to billing or business addresses only
· We do not ship to PO boxes or parcel lockers
· All deliveries require a signature
If you request a parcel to be left without a signature (UK only), you must confirm acceptance of liability via email.
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Please Note
· Customs delays and courier delays are outside our control
· Providing accurate contact details helps avoid delays
· We are currently unable to ship to Russia